Service Fee Announcement
DeepPocket announces the service fees and inactive account maintenance fees as follows.
| Service | Fee Rate | Minimum amount(per transaction) | Remark |
|---|---|---|---|
| Top Up by Banking App | |||
| Kasikorn Bank | No fee | THB 200 | When topping up through the following channels:
|
| Bangkok Bank | No fee | THB 200 | When topping up through the following channel:
|
| Siam Commercial Bank | No fee | THB 200 | When topping up through the following channels:
|
| Siam Commercial Bank (linked account only) | THB 15 | No minimum | When a user links a Siam Commercial Bank account |
| Krungsri Bank | No fee | THB 200 | When topping up through the following channels:
|
| TMBThanachart Bank | No fee | THB 200 | When topping up through the following channels:
|
| Krungthai Bank | No fee | THB 200 | When topping up through the following channels:
|
| Kiatnakin Phatra Bank | No fee | THB 200 | When topping up through the following channel:
|
| Top Up via Retail Shops | |||
| Lotus's | THB 10 | No minimum | Pay via cash counter |
| Big C | THB 10 | No minimum | Pay via cash counter |
| Top Up by Credit/ Debit Card | |||
| Top up via Thai credit or debit cards (Visa, Mastercard, and JCB)/ General users | 3.5% | THB 300 | Per transaction |
| Top up via international credit or debit cards (Visa, Mastercard, and JCB)/ Foreign tourists | 4.5% | THB 300 | Per transaction |
| Top up via other channels, excluding credit and debit cards/ Foreign tourists | 2.0% | THB 200 | Per transaction |
| Transfer | |||
| Transfer to user's bank account | THB 15 | No minimum | Per transaction, domestic banks only |
| International Transfer via Visa Direct | THB 89 | No minimum | Per transaction |
| Withdrawal/ Refund | |||
| Withdraw to user's bank account | Varies by bank | No minimum | Per transaction |
| Withdrawal or refund processed through Customer Service | THB 30 | Not specified | Per transaction |
| Inactive Account Maintenance Fee Based on Last Activity Date | |||
| More than 6 months | THB 20 | No minimum | Per month |
| More than 12 months with remaining balance below 2,000 THB | THB 200 | No minimum | Per month |
| More than 12 months with remaining balance of 2,000 THB or more | THB 100 | No minimum | Per month |
| Visa Usage | |||
| Cross-border payment in Thai Baht (THB) | 1.5% | No minimum | Of transaction amount |
| Cross-border payment in foreign currency | 3.5% | No minimum | Of transaction amount |
| Unsuccessful payment due to insufficient balance | THB 20 | No minimum | Charged from the 4th unsuccessful payment attempt onward, after 3 consecutive unsuccessful payment attempts within 3 days. |
| Bill Payment | |||
| Electricity bill payment (MEA) | THB 10 | Not specified | Per transaction |
| Water bill payment (MWA) | THB 10 | Not specified | Per transaction |
| AIS Airnet | No fee | Not specified | Per transaction |
| AIS Fibre | No fee | Not specified | Per transaction |
| AIS GPRS monthly package 3G | No fee | Not specified | Per transaction |
| PromptPay | |||
| Personal PromptPay QR (Tag29) | No fee | Not specified | A THB 5 top-up fee may apply per transaction at a later date. |
| Merchant PromptPay QR (Tag30) | No fee | Not specified | A THB 5 top-up fee may apply per transaction at a later date. |
| Card Issuance Fee | |||
| DeepPocket physical card | THB 199 | Not specified | Per card |
Kasikorn Bank
- Scan QR code to top up via a banking app
- Top up directly via a banking app
Bangkok Bank
Scan QR code to top up via a banking app
Siam Commercial Bank
- Scan QR code to top up via a banking app
- Top up directly via a banking app
Siam Commercial Bank (linked account only)
When a user links a Siam Commercial Bank account
Krungsri Bank
- Scan QR code to top up via a banking app
- Top up directly via a banking app
TMBThanachart Bank
- Scan QR code to top up via a banking app
- Top up directly via a banking app
Krungthai Bank
- Scan QR code to top up via a banking app
- Top up directly via a banking app
Kiatnakin Phatra Bank
Scan QR code to top up via a banking app
Lotus's
Pay via cash counter
Big C
Pay via cash counter
Top up via Thai credit or debit cards (Visa, Mastercard, and JCB)/ General users
Per transaction
Top up via international credit or debit cards (Visa, Mastercard, and JCB)/ Foreign tourists
Per transaction
Top up via other channels, excluding credit and debit cards/ Foreign tourists
Per transaction
Transfer to user's bank account
Per transaction, domestic banks only
International Transfer via Visa Direct
Per transaction
Withdraw to user's bank account
Per transaction
Withdrawal or refund processed through Customer Service
Per transaction
More than 6 months
Per month
More than 12 months with remaining balance below 2,000 THB
Per month
More than 12 months with remaining balance of 2,000 THB or more
Per month
Cross-border payment in Thai Baht (THB)
Of transaction amount
Cross-border payment in foreign currency
Of transaction amount
Unsuccessful payment due to insufficient balance
Charged from the 4th unsuccessful payment attempt onward, after 3 consecutive unsuccessful payment attempts within 3 days.
Electricity bill payment (MEA)
Per transaction
Water bill payment (MWA)
Per transaction
AIS Airnet
Per transaction
AIS Fibre
Per transaction
AIS GPRS monthly package 3G
Per transaction
Personal PromptPay QR (Tag29)
A THB 5 top-up fee may apply per transaction at a later date.
Merchant PromptPay QR (Tag30)
A THB 5 top-up fee may apply per transaction at a later date.
DeepPocket physical card
Per card
Notes:
- The inactive account maintenance fee will be automatically deducted from the remaining account balance.
- Terms and conditions may vary depending on each service provider.
Updated on 6 August 2026